Legal information
Trade name: Midori & Co.
Sole proprietorship: Fikri Achoura
SIREN: 941 032 880
Address: Avenue de la Gare, 34560 Montbazin, France
Intra-community VAT number: FR79941032880
Main activity: Distance selling from specialized catalog (APE code 47.91B)
Contact: contact@midoriandco.com
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Brand presentation
Welcome to Midori & Co., a company committed to offering you exceptional matcha tea products. By placing an order, you agree to the terms and conditions detailed below, designed to offer you transparency, trust, and peace of mind.
Products
The products offered by Midori & Co. are described with the utmost accuracy (origin, flavor, packaging). The photographs and texts illustrating the products are non-contractual and Midori & Co. cannot be held liable in the event of an error.
OrdersThe
Orders are placed via the midoriandco.com website. All orders constitute acceptance of the prices and descriptions of available products. Midori & Co. reserves the right to refuse an order in the event of a prior dispute or unavailable stock.
Price and payment
Prices are listed in euros, all taxes included. Midori & Co. reserves the right to change its prices at any time, without notice. Payment is made online via a secure platform. The order is validated upon confirmation of payment.
Delivery
Products are delivered to the address indicated by the customer when ordering. Delivery times are specified at the time of purchase. Midori & Co. cannot be held responsible for any delays attributable to the carrier or exceptional circumstances.
Withdrawal
In accordance with Article L. 221-18 of the French Consumer Code, the customer has 14 days from receipt of the products to exercise their right of withdrawal without having to provide reasons or pay penalties. To exercise this right, the customer must notify Midori & Co. of their decision to withdraw by email or post. The products must be returned in their original condition, unopened and undamaged, within 14 days of this notification.
Exceptions to the right of withdrawal (article L221-28 of the Consumer Code): Products unsealed or opened after delivery (food products) cannot be returned or exchanged for reasons of hygiene and safety. Products personalized at the customer's request are not refundable. Return costs are the responsibility of the customer, except in the case of a preparation error or defective product.
Return policy
Apart from the statutory right of withdrawal, Midori & Co. accepts returns only in the event of an error on its part (product not conforming to the order) or if the product is defective. In these cases, the return costs are covered by Midori & Co.
Transfer of ownership
The products remain the property of Midori & Co. until full payment of the price by the customer.
Guarantees
Midori & Co. applies the legal guarantee of conformity (articles L. 217-4 to L. 217-14 of the Consumer Code) as well as the legal guarantee against hidden defects (articles 1641 to 1649 of the Civil Code). In the event of non-conformity of a product or hidden defect, the customer can request an exchange or a refund.
Personal data
Midori & Co. respects the privacy of its customers. The personal data collected is used solely for order processing, improving customer service, and may be used for commercial communications if the customer has consented. In accordance with the General Data Protection Regulation (GDPR), the customer has the right to access, rectify, delete, or object to their data by contacting: contact@midoriandco.com
Intellectual property
All content on the midoriandco.com website (texts, visuals, logos, videos, photographs) is protected by intellectual property law. Any reproduction, representation or distribution, even partial, is prohibited without the prior written authorization of Midori & Co.
Applicable law and disputes
These general terms and conditions are governed by French law. In the event of a dispute, an amicable solution will be sought as a priority. Failing agreement, the dispute will fall under the exclusive jurisdiction of the French courts.
Legal notices
